Before You Reach Out

You might find your answer faster in our FAQ page. We cover:

• Order tracking and shipping times
• Returns and exchanges
• Sizing and fit questions
• Payment and account help

Common Questions

Where's my order? — Email us with your order number
I need to return something — Email us and we'll send instructions
Something arrived damaged — Email with a photo and we'll fix it immediately
I need a different size — Email us — exchanges are easy
General styling advice — Email us - we love to speak with our customers

We're a small team and we genuinely care about every order and every customer. If something isn't right, we will make it right. That's our promise.

Email: customersupport@merrirosa.com
Response time: Within 24 business hours
Phone: +1 808-781-1410
Address: 838 N Kalaheo Ave, Kailua, HI 96734, United States